SyncShelf

SyncShelf guide · for shops on Square

Square POS and Deliveroo: integration options for shops

What Square and Deliveroo each publish about connecting a till to Deliveroo, the manual route step by step, what to ask a third-party connector, and where SyncShelf fits. Sources are Square's and Deliveroo's own pages, checked 22 October 2026.

The short answer

What Deliveroo publishes about integrations

Deliveroo's grocery page lists four kinds of technology for shops:

Behind these, Deliveroo's Developer Portal lists a Retail Platform Suite: “APIs to manage your grocery business on Deliveroo.” These are built by developers and technology partners, not switched on from a settings page.

Two smaller details matter for Square shops. Deliveroo's PLU field links Deliveroo items to your till for POS-integrated partners, and “if you do not use a POS integration, you do not need to add PLUs”. And its Bulk Management CSV says the PLU field can also hold “your own internal id of items (partner SKU ID)”, which is useful for matching rows to your Square export.

Sources: Deliveroo: Grocery partners · Deliveroo Developer Portal · Deliveroo help: Add Point of Sale IDs (PLUs) (17 Feb 2026) · Deliveroo help: Bulk Management CSV attributes, checked 22 October 2026.

What Square publishes about delivery integrations

Sources: Square Support: Integrate partnership platforms for Square Online · Square Support: Bulk-import items · Square App Marketplace (UK), search for “deliveroo”, checked 22 October 2026.

Option 1: the manual route (Square export to Deliveroo bulk upload)

Without an integration, Square and Deliveroo don't share prices: a change in Square doesn't reach Deliveroo until you make it there too. Item by item in Menu Manager is fine for a few changes. For a whole catalogue, Deliveroo's Bulk Management CSV is quicker:

  1. In Square Dashboard, go to Items & services > Items > Item Library, click Actions > Export Library, choose All items and Excel or CSV, and click Export.
  2. In Deliveroo's Menu Manager, click ‘Bulk Management’, select ‘Update Items’, choose the price attributes (delivery_price, and instore_price if you offer pickup) and download the CSV file.
  3. Copy your Square prices into the Deliveroo file, item by item. Enter prices as plain numbers with no currency symbol, don't modify item_id, and delete rows for items you're not changing.
  4. Upload the file in Bulk Management, fix any errors or warnings, review the changes and confirm. Deliveroo warns that an upload can't be undone once confirmed.
  5. Open your store in the Deliveroo customer app and spot-check a few prices against your till.
Match rows once, then reuse. If you put your Square SKU in Deliveroo's PLU field, which Deliveroo's CSV guide says can hold your own item ID, you can match your Square export to Deliveroo's file by that column next time instead of by name.

It works, but it's repeat work: every supplier price rise means another export, copy and upload, and anything missed sits at the old price until you notice.

Sources: Square Support: Bulk-import items · Deliveroo help: Bulk Management in Menu Manager (2 Apr 2026) · Deliveroo help: Bulk Management CSV attributes, checked 22 October 2026.

Option 2: third-party connectors

A category of software sits between a till and one or more delivery platforms. Some send delivery orders into your POS; some push menus, prices or stock out to the platforms; some do both. Many are built mainly for restaurants and multi-site groups. We don't rank them. What matters is whether one fits a shop selling as a grocery or retail partner on Deliveroo. Questions worth asking:

AskWhy it matters
Which direction does it work in?Orders into Square and prices out to Deliveroo are different jobs. Many tools do only the first.
Does it support Deliveroo grocery and retail partners?Deliveroo runs separate grocery and retail tools (Order Picker, Catalogue Manager). A restaurant-only connector may not cover them.
How are items matched?By PLU, SKU or name. Deliveroo's PLU field must match your till exactly.
What does it cost, and what's the notice period?A monthly fee comes off the margin you're trying to protect.
Can you preview changes before they go live?A bulk change on Deliveroo can't be undone once confirmed.

Check any claim against Deliveroo's and Square's own pages before you commit.

Option 3: where SyncShelf fits

SyncShelf is being built for one job: keeping your Deliveroo prices in step with your Square prices, for independent shops that sell on Deliveroo as a grocery or retail partner. It doesn't take orders into your till, and it isn't built for restaurants.

It's a pre-launch test. Deliveroo switches on each shop's connection at their end, and we're onboarding a small first batch of shops, free while testing. SyncShelf is not affiliated with, endorsed by or a partner of Square or Deliveroo. See how SyncShelf works.

Frequently asked questions

Does Square integrate with Deliveroo?

On the UK Square App Marketplace, a search for “deliveroo” (checked 22 October 2026) returned no app published by Deliveroo or by Square for Deliveroo. The results were general ordering and delivery-management apps. Square's help describes partnership integrations that route third-party orders into your Point of Sale, and they need a Square Online site.

Can I sync Square prices to Deliveroo automatically?

Deliveroo publishes catalogue APIs (its Developer Portal lists a Retail Platform Suite for grocery businesses) and a Bulk Management CSV upload in Menu Manager. Without an integration built on those, keeping prices in step means updating Deliveroo yourself, item by item or by CSV.

Do I need PLU codes on Deliveroo?

Only if you use a POS integration. Deliveroo's help says: “If you do not use a POS integration, you do not need to add PLUs.” A PLU must contain numbers only and match the product in your till exactly.

What should I ask a third-party connector before I sign up?

Which direction it works in (orders into your till, prices and stock out to Deliveroo, or both), whether it supports Deliveroo grocery and retail partners or only restaurants, how items are matched, what it costs each month, and the notice period. Then check the answers against Deliveroo's and Square's own pages.

SyncShelf: Your Square prices on Deliveroo, in step every day, with optional rules that help you stay inside Deliveroo's Good tier.

Before you set prices, read whether Deliveroo prices have to match in-store, and work out a price for any item with the Deliveroo margin calculator.

Claim one of the first test spots, free while testing ↓

Get one of the first test spots

SyncShelf is in a free first test with a small batch of shops on Square and Deliveroo. Leave your email and we'll contact you when it's your turn. No cost, no commitment.

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