SyncShelf guide · for business owners

Uber Eats Manager: how to change your menu prices

This guide follows Uber’s own help pages, quoted and dated, for changing prices in Uber Eats Manager: how to log in, where prices live, what to do about bulk changes, the app, when changes go live, and how to fix a menu that’s only half updated. Screen and button names are Uber’s, in quotes. Uber changes its tools from time to time, so if a screen looks different, the linked help page is the authority.

Uber Eats Manager login

Uber's own FAQ gives two ways to log in to Uber Eats Manager:

• With your Uber Eats Manager credentials: the email address or phone number and password associated with Uber Eats Manager.
• With your Uber Eats Orders credentials: the email address or phone number and password you use for Uber Eats Orders, then the PIN associated with Uber Eats Orders.

Uber's help pages give the web address as restaurant.uber.com in some articles and merchants.ubereats.com/manager in others. If a store is missing once you're in, Uber's answer is that every store must be associated with the email or phone number you logged in with; a store that isn't will not appear.

Sources: Uber Help: Uber Eats Manager FAQ · Uber Help: Editing your menu, checked 22 October 2026.

Where your Uber Eats menu prices live

Prices are edited in Menu Maker, which you open from the “Menu” link on the left sidebar of Uber Eats Manager. Each item has a default price, set on the “Basic” tab of its “Edit item” side panel. Uber notes that an item won't display to customers until it is added to a category.

Two things can make the price customers see differ from that default:

• Different prices per order type. Your menus are linked by default and the same price applies to delivery, pickup and dine-in. You can switch on separate prices per order type from the item's “Price” setting, but Uber warns that you can't undo this and the change applies to all menu items.
• A POS integration. If your POS is integrated with your Uber Eats menu, Uber says not to submit menu changes in Menu Maker. Prices then come from your POS (via the Uber Eats Menu API), and edits made by hand in Menu Maker are the wrong place to fix them.

Sources: Uber Help: Editing your menu · Uber Help: Customizing menus for different order types, checked 22 October 2026.

Change one price, step by step

1. Change the price in your till first, so your in-store system stays the source of truth.
2. Sign in to Uber Eats Manager and enter your username, password and 4-digit PIN.
3. On the left sidebar, click “Menu” to open Menu Maker.
4. Click “Overview”, then search for or select the item to open the “Edit item” side panel.
5. On the “Basic” tab, change the default price.
6. Click “Save”.
7. Open the customer app and check the price customers actually see. Uber says some updates need a two-step verification from its menu team and can take up to 24 hours.

Sources: Uber Help: Editing your menu · Uber Help: Editing your Uber Eats menu, checked 22 October 2026.

Bulk editing Uber Eats prices

None of Uber's menu-editing help pages that we checked describes a tool for changing many prices at once in Menu Maker. What they do describe:

• Item by item in “Overview”. The route above, repeated for each item. For a change across a category, work through the category list one item at a time and note which you've done.
• “Duplicate” from the three-dot menu in the “Edit” side panel, which copies a category, item or customisation group so you can edit the copy.
• Sending Uber a new menu. Email merchants@uber.com with your store name, menu name, what needs to change, a PDF or link to the new menu and the locations affected. Uber says it will complete the edit within 48 business hours and may need to make your menu invisible temporarily, depending on the scope.

If you change prices often, the email route is too slow to rely on, and item-by-item editing is where most mistakes start: the item with the size option gets missed while the main item is changed.

Sources: Uber Help: Editing your menu · Uber Help: How to submit a new menu, checked 22 October 2026.

The Uber Eats Manager app

Uber's FAQ describes an Uber Eats Manager app for keeping an eye on the business: sales, order volume, ticket size and downtime for a chosen time range, the status of each store, and notification settings under “Account”. For more detail, the same FAQ points you back to Uber Eats Manager at restaurant.uber.com. Uber's menu-editing instructions all start from signing in on the web and opening Menu Maker from the left sidebar, so plan to make price changes on a computer.

The Uber Eats Orders app is separate: it is the order-taking app, and its credentials are the second way to log in to Uber Eats Manager described above.

Sources: Uber Help: Uber Eats Manager FAQ · Uber Help: Editing your Uber Eats menu, checked 22 October 2026.

When Uber Eats menu changes go live

• Most edits: saved with “Save” in the side panel. Uber notes that some updates require a two-step verification from the Uber Eats menu team and may take up to 24 hours.
• New photos: need review, which Uber says typically takes 3 days or less.
• Changes sent by email: completed within 48 business hours, according to Uber.

So after any price change, check the live listing in the customer app the same day and again the next morning.

Sources: Uber Help: Editing your menu · Uber Help: How to submit a new menu, checked 22 October 2026.

What to do when your Uber Eats menu is half-updated

A half-updated menu is the normal result of item-by-item editing: some prices are new, some are old, and nobody is sure which. Work through it in this order:

1. See what actually changed. In Menu Maker, select “See Changes” in the top right corner to see who changed the menu and when, filtered by item or date. For one item, open its “Edit item” panel, click the three vertical dots and choose “Item history”.
2. Check for changes still in verification. An edit that needs the menu team's two-step verification can take up to 24 hours, so a price that looks unchanged may already be pending.
3. Check order-type prices. If you've switched on separate prices per order type, a pickup price can be right while the delivery price is still old.
4. Check your POS integration. If your POS feeds Uber Eats, fix the price in the POS. A hand edit in Menu Maker on an integrated menu is the wrong place.
5. Finish against your till, not your memory. Print or export your till price list and tick off each Uber Eats item, including size options and customisation-group prices.

Sources: Uber Help: Viewing your menu changes · Uber Help: Editing your menu · Uber Help: Customizing menus for different order types, checked 22 October 2026.

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